Rates for shipping and handling are shown on the Delivery Information page before you confirm your order; for UK orders the rate is generally £1.00.
All products are shipped from the UK by Royal Mail. Orders will be despatched within 3-7 working days.
UK orders will be fulfilled using First Class post or for higher value orders the "Special Delivery Next Day" ™ service; overseas orders will be fulfilled using "International Signed For" ™ service, which aims for delivery within 3 - 5 days after despatch, depending on the country.
Note that in some cases the carrier will expect a signature from the person receiving the package at the delivery address.
Returns
You may return for refund or replacement any product which is delivered damaged or defective or which is not as specified.
You may return within 7 days for refund or credit any other product, except studs and earrings, which you are not satisified with, provided that it is undamaged, unused and retains all its original packaging. For reasons of hygiene, studs and earrings may only be returned if damaged or defective.
If you do have any reason for wishing to return an item, please contact us first using the email form or using the contact details shown here.
